Shipping Policy
HOW MUCH DOES SHIPPING COST?
CarSilk now offers free worldwide shipping on all customer orders.
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WHERE DO WE DELIVER?
We provide worldwide shipping.
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HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
CarSilk now offers free worldwide shipping on all customer orders.
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WHERE DO WE DELIVER?
We provide worldwide shipping.
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HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
At CarSilk, we proundly offer worldwide shipping, ensuring that our products are accessible to cusomers across the globe. We strive to deliver your package as quickly as possible.
Since our your products are made-to-order (your CarSilk mat/seat cover will only go into production once your order is placed, we do not hold stock) the manufacturing process typically takes 10 - 15 business day, depending on complexity of your car measurement.
Actual shipping times and delivery dates may vary depending on the local postal service in your area. Standard shipping/transit times apply as follows:
- North American orders may arrive approximately 7 - 10 business days excluding manufacture time stated above
- International orders may arrive approximately 10 - 15 business days excluding manufacture time stated above
Final delivery is usually via your local postal service. However, due to extremely high order demand, carrier services might need additional 5-7 business days to ship packages anywhere.
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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
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DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we can ship to an APO address. However, due to the special nature of this address, additional taxes ($30) and a separate shipping fee will apply.
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WILL I BE CHARGED VAT TAXES?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.
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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
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DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we can ship to an APO address. However, due to the special nature of this address, additional taxes ($30) and a separate shipping fee will apply.
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WILL I BE CHARGED VAT TAXES?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.
WHAT IS YOUR SHIPPING PARTNERS?
In CarSilk we pround to offer worldwide express shipping through SDH for USA locations and YUN for other locations.
HOW CAN I TRACKING MY ORDER INFOMATION?
To check status of your order, you can go to the TRACK ORDER link or go to the order tracking section at the header of our page.
WHAT HAPPENS IF MY ORDER IS LOST?
In case of lost parcel we will send you a replacement product via express shipping, ensuring you receive your item as soon as possible.